Privacy Policy

ALL AFRICA CONTAINERS — PRIVACY POLICY

All Africa Containers (a division of All Africa Transport cc) respects your privacy and is committed to protecting your personal information. This Privacy Policy details how we collect, process, store, and safeguard your data when you visit our website (https://allafricacontainers.co.za/), request a quotation, lease or purchase equipment, or utilize our transport services.

 

This policy complies with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.

1. Information We Collect

We collect personal information to provide you with tailored logistical, container sales, and modification services. The types of data we collect include:

 

  • Identity & Contact Data: Name, surname, company name, registration number, VAT number, email address, telephone numbers, and physical/delivery addresses.

  • Transaction & Financial Data: Bank account details for processing payments/refunds, billing history, credit check information (where applicable for corporate lease accounts), and signed contract agreements.

  • Technical & Usage Data: Your IP address, browser type, operating system, and browsing behavior on our website captured via cookies to improve user experience.

2. How We Collect Your Personal Information

We collect data through various means:

  • Direct Interaction: When you fill out contact/quotation forms on our website, call our offices, email us, or sign a sales or leasing agreement.

  • Automated Technologies: When you interact with our website, we may automatically collect technical data using cookies and standard server logs.

  • Third-Party Sources: In the case of corporate container leasing, we may receive financial or background confirmation from credit bureaus or registered commercial agencies.

3. Purpose of Processing Your Personal Data

In terms of Section 11 of POPIA, we will only process your personal information for lawful purposes relevant to our business operations, which include:

  • Fulfilling our contractual obligations to you (processing quotes, scheduling container fabrications, arranging transport and rigging).

  • Invoicing, financial management, processing refunds, and internal bookkeeping.

  • Verifying delivery site accessibility and managing logistical cross-border customs declarations (if applicable).

  • Complying with applicable South African statutory, tax (SARS), and regulatory laws.

  • Sending you operational updates regarding your delivery or responding to your service queries.

4. Disclosure of Personal Information to Third Parties

We do not sell, rent, or trade your personal information. We will only share your information with trusted third parties under strict confidentiality clauses for the following purposes:

  • Logistics & Subcontractors: Third-party crane truck drivers, riggers, or cross-border clearing agents required to deliver your container securely.

  • Service Providers: IT software support, hosting providers, or payment gateways helping us maintain our operations and website.

  • Legal Authorities: When legally required to comply with South African law enforcement, tax offices (SARS), or court orders.

5. Data Security

We have put in place robust technical and organizational security measures to prevent your personal information from being accidentally lost, used, altered, disclosed, or accessed without authorization. Access to your personal data is restricted exclusively to employees and contractors who have a legitimate business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, tax, or reporting requirements as mandated by South African business law.

7. Your Rights Under POPIA

As a data subject under POPIA, you possess the following rights regarding your personal information:

  • Right to Access: You may request confirmation of what personal information we hold about you.

  • Right to Correction: You have the right to request that we correct or update incomplete, inaccurate, or outdated data.

  • Right to Objection/Deletion: You may object to the processing of your data or request that we destroy or delete your records, subject to legal or contractual retention requirements.

  • Right to Complain: You have the right to lodge a formal complaint with the South African Information Regulator if you believe we have misused your data.

8. Cookies and Analytics

Our website uses standard cookies to optimize your browsing performance. You can choose to configure your web browser to refuse cookies; however, note that doing so may cause certain sections or interactive forms on our website to malfunction.

9. Contact Details / Information Officer

For any questions regarding this Privacy Policy, to exercise your legal rights under POPIA, or to contact our designated Information Officer, please reach out to us:

  • Company Name: All Africa Containers 

  • Physical Address: 95 Leicester Rd Mobeni, Durban, 4060

  • Email Contact:  privacy@allafricatransport.co.za / info@allafricatransport.co.za

  • Phone Number: +27 083 695 3979

10. South African Information Regulator Contact

Should you wish to report a compliance grievance, you may contact the national authority:

  • Website: https://allafricacontainers.co.za/

  • Email: info@allafricacontainers.co.za